![]() ![]() PLEASE ALWAYS pause OneDrive synching before downloading anything with the CC Manager. If your Documents folder is sat in a OneDrive path, then Microsoft's OneDrive is backing up this folder. Perform a complete reset and clean-install.Move all your files back from the LIBRARY tab to the DOWNLOADS tab again.Uninstall the TSR CC Manager from your computer If the above did not work, you might need to carry out more extensive troubleshooting. Close and restart the CC Manager, then reinstall your content from the DOWNLOADS tab to the LIBRARY tab.Look for the folder Documents\Electronic Arts\The Sims 4 and select this.Try browsing for the correct paths yourself Open the TSRLibrary folder and delete everything inside itģ.If there is another Mods folder inside your Mods folder, delete it (this results from a previous wrong path setting).Open your Documents\Electronic Arts\The Sims 4\Mods folder.Uninstall EVERYTHING - including sets as well as their individual items (your files won't be lost - they're just moved from LIBRARY to DOWNLOADS, and removed from your game temporarily).Tick both Show Enabled and Show Disabled boxes.The following steps use Sims 4 as an example, but the same applies to other game versions too, so just substitute '4' with your game. ![]() Once the wrong path has been set, it cannot be changed within the CC Manager easily so you will need to follow this guidance. When this happens, much of your content will be missing and the log will often be full of Failed to get file errors. However, there can be issues when inadvertently selecting the wrong path, or installing a new version of the CC Manager over an older version that was already using the wrong path. This is the folder created by the game for custom content and so the CC Manager must use that same path. By default, the TSR Custom Content Manager will set up your downloads to install to Documents\Electronic Arts\The Sims 4 (or other game version number).
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